How Mila works

1

Select the service you need

Whether it’s installing new purchases, fixing problems, or discovering new products, our service crowd is familiar with all the ins and outs of technology.


2

Mila will find a qualified service provider

Our service crowd consists of vetted private individuals (Friends) and professional contractors (Pros). We’ll find a matching provider near you.

3

Get tech support

Friends and Pros will help you with your tech whenever it suits you best. Still have questions? This way.

Discover technology. Live progress.

Our service crowd keeps your home connected.

How Mila works

1

Select the service you need

Whether it’s installing new purchases, fixing problems, or discovering new products, our service crowd is familiar with all the ins and outs of technology.


2

Mila will find a qualified service provider

Our service crowd consists of vetted private individuals (Friends) and professional contractors (Pros). We’ll find a matching provider near you.

3

Get tech support

Friends and Pros will help you with your tech whenever it suits you best. Still have questions? This way.

 
 
 
Discover technology. Live progress.

Our service crowd keeps your home connected.

Book a service
 
 
 
 
Discover technology. Live progress.

Our service crowd keeps your home connected.

Book a service
 

Share your technical know-how with people near you

Register. Receive service requests. Earn money. How it works

1

Register with Mila in just a few clicks.

2

Get tech service requests from people near you.

3

Make extra money.

Contact

Connect

Cash

« I enjoy helping customers hook up their new telephones. I like to pass on my knowledge and help onsite in this way. To me, it’s less about the money, it's primarily about helping people. »

Markus Koenig (56), Friend for 2 months

« Up till now I’ve mostly been helping with questions about Internet connections. To me, it’s all about helping. It’s just easier if someone is there who can fix the problem competently and with a smile, before a customer gets frustrated. »

Michele Dinisi (40), Friend for 2 years

As a Friend, I get new Smart TVs up and running. Customers appreciate my work, and I could afford a spa weekend for the first time in my life!

Michael von Allmen (24), Friend for 1 year

Contact

Connect

These businesses use our crowd for supplementary service

Offer your customers additional technical support at the right time and the right place.

Learn more
Download our white paper on crowdsourcing in customer service now
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These businesses use our crowd for supplementary service

Offer your customers additional technical support at the right time and the right place.

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Swisscom

« Our 1,500 Swisscom Friends help us expand our field service, and offer our customers extra, individual service in real time. »


Marc Werner, Head of Residential Customers Swisscom

Vodafone

« With Vodafone Service Friends, we offer our customers an additional service. The Service Friends offer skilled, knowledgeable support. And this service even makes house calls. »

Robert Hackl, CEO Commercial Operations Vodafone Deutschland

Brack

« Thanks to our collaboration with Mila, we’ve succeeded in offering our customers a helping hand with setting up their newest purchases – and with a transparent pricing model. »

Markus Mahler, CEO BRACK.CH AG


EWZ

« With ewz friends, we can offer our customers an added service that’s bookable online any time, and will come to your door. »

Andreas Suter, ewz Project Manager

IWB

« IWB Friends help us to improve awareness of energy efficiency, and offer consulting and service directly in the customer’s home. »

Marcel Sutter, IWB Project Manager