How can we help you?
Technology made easy, in just a few clicks
Personalised Help
We solve any challenge - book from one of 100 Mila services or contact us directly.
Highest Quality
We personally check all of our technicians for competence and professionalism.
Help in a Matter of Hours
Express help on the spot- we support your urgent cases within 6 hours.
On-Site or Via Telephone
Independent problem solving on-site or via telephone- get the help you need!
Your E-Bike with FIT
Do you need help connecting your e-bike with FIT technology or to your smartphone or do you need assistance with a troubleshooting issue? Our qualified Mila partners will support you in setting up your device or troubleshooting it via telephone or video call.
Just a few steps to your goal
1) Book your FIT service
Indicate when and where you want a Mila service technician to help you. Booking the Mila service is also feasible when purchasing the E-bike with FIT. Mila will instantly pair you with a qualified Mila Friend near you.
2) Get problem solved
The Friend setups for you the FIT App, Komoot, FIT Cockpit, answers your questions and guides you through every step so you can enjoy your E-bike with FIT to its full potential.
3) Pay, evaluate & enjoy
Once the E-bike is set up as your wish, the payment is initiated, and you can rate the service quality. The only thing left is to ride your newly setup E-bike.