Printer Troubleshooting

62 €* / 60 Min.

Payment only upon full satisfaction

Set date & time of your preference

Transparent and all-inclusive pricing

Facts & Figures

Duration:

60 Minutes (estimate)

Technician:

Mila Friend

Price:

62 €
Maximum price estimate. The final price will be set with your Mila Friend.

Inclusive:

Journey of service technicians
Full support from our customer service

Service information

Fix for Paper jams and error messages.
Connection errors to wifi / lan network solution.
Test and hand-over of the operational printer.
Recommendations to avoid the same problem in the future.
Note: Service does not include the repairement of equipment.

Frequently Asked Questions

Why isn't the printer printing black?

The black colour cartridge is probably empty. Check the fill levels.

My USB printer is not recognised anymore and the display says "unknown". What can I do?

Remove the USB cable and plug it into another USB socket. You may have to remove "unknown" from the device manager. If that doesn't help, you should completely uninstall and reinstall the printer.

What can I do if the printer is not printing?

Check all cable connections. In addition, check whether the network and WLAN are working properly. Check the error messages on the printer and work through them. You can also completely uninstall and reinstall the printer once.

Printer Troubleshooting

62 €*