Book your FIT Expert

Want your E-bike setup and ready for new adventures? Book your Mila service so you can receive qualified support, anytime and anywhere

More services will soon be available. In a few weeks time, we will launch additional on-site and remote support services, helping you to enjoy your E-Bike to its fullest.

Just a few steps to your goal


1) Book your FIT service

Indicate when and where you want a Mila service technician to help you. Booking the Mila service is also feasible when purchasing the E-bike with FIT. Mila will instantly pair you with a qualified Mila Friend near you.


2) Get problem solved

The Friend setups for you the FIT App, Komoot, FIT Cockpit, answers your questions and guides you through every step so you can enjoy your E-bike with FIT to its full potential.


3) Pay, evaluate & enjoy

Once the E-bike is set up as your wish, the payment is initiated, and you can rate the service quality. The only thing left is to ride your newly setup E-bike.

Your E-Bike with FIT

Do you need help connecting your e-bike with FIT technology or to your smartphone or do you need assistance with a troubleshooting issue? Our qualified Mila partners will support you in setting up your device or troubleshooting it via telephone or video call.

What does Mila offer

1) Fast

Get in contact with your technician within one day

2) Reliable

You pay only upon successful service

3) Convenient

You define time & date – we will be there to support

4) Fair

Transparent & all-inclusive pricing from the start