Book Your FIT Expert

Want your E-bike setup and ready for new adventures? Book your Mila service so you can receive qualified support, anytime and anywhere

Technology Made Easy, In Just a Few Steps

Personalised Help

We solve any challenge - book from one of 100 Mila services or contact us directly.

Highest Quality

We personally check all of our technicians for competence and professionalism.

Help in a Matter of Hours

Express help on the spot- we support your urgent cases within 6 hours.

On-Site or Via Telephone

Independent problem solving on-site or via telephone- get the help you need!

Your E-Bike with FIT

Do you need help connecting your e-bike with FIT technology or to your smartphone or do you need assistance with a troubleshooting issue? Our qualified Mila partners will support you in setting up your device or troubleshooting it via telephone or video call.

Find out more about the Key Card

Just a Few Steps to Your Goal


1) Book your FIT service

Indicate when and where you want a Mila service technician to help you. Booking the Mila service is also feasible when purchasing the E-bike with FIT. Mila will instantly pair you with a qualified Mila Friend near you.


2) Get problem solved

The Friend setups for you the FIT App, Komoot, FIT Cockpit, answers your questions and guides you through every step so you can enjoy your E-bike with FIT to its full potential.


3) Pay, evaluate & enjoy

Once the E-bike is set up as your wish, the payment is initiated, and you can rate the service quality. The only thing left is to ride your newly setup E-bike.

Book the Technical Assistance You Need- Quickly & Easily

Not found or not sure what you need? Never mind! Call us and let us help you. With our network we can find the right solution for every problem.