More services will soon be available. In a few weeks time, we will launch additional on-site and remote support services, helping you to enjoy your E-Bike to its fullest.
How can we help you?
Just a few steps to your goal
1) Book your FIT service
Indicate when and where you want a Mila service technician to help you. Booking the Mila service is also feasible when purchasing the E-bike with FIT. Mila will instantly pair you with a qualified Mila Friend near you.
2) Get problem solved
The Friend setups for you the FIT App, Komoot, FIT Cockpit, answers your questions and guides you through every step so you can enjoy your E-bike with FIT to its full potential.
3) Pay, evaluate & enjoy
Once the E-bike is set up as your wish, the payment is initiated, and you can rate the service quality. The only thing left is to ride your newly setup E-bike.
Your E-Bike with FIT
Do you need help connecting your e-bike with FIT technology or to your smartphone or do you need assistance with a troubleshooting issue? Our qualified Mila partners will support you in setting up your device or troubleshooting it via telephone or video call.
What does Mila offer
1) Fast
Get in contact with your technician within one day
2) Reliable
You pay only upon successful service
3) Convenient
You define time & date – we will be there to support
4) Fair
Transparent & all-inclusive pricing from the start