Smart TV Troubleshooting

*CHF 84 / 45 Min.

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Facts & Figures

Duration:

45 Minutes (estimate)

Technician:

Mila Friend

Price:

CHF 84
Maximum price estimate. The final price will be set with your Mila Friend.

Inclusive:

Journey of service technicians
Full support from our customer service
Carefree Package – Insured for any damage up to CHF 2,000

Service information

Error analysis and solution of the problem.
Test and hand-over of the operational TV.
Recommendations to avoid the same problem in the future.

Frequently Asked Questions

The connection between my netbook with TV and HDMI isn't working. Why not?

Check the HDMI cables and plugs. Is the "external screen" or something like it selected in the netbook settings? Have you selected the correct HDMI input on the smart TV?

Why isn't the auto-detection working anymore on my TV?

Remove electricity from all connected devices; turning them off or leaving them on standby isn't enough. Pull the plug! Start the devices one after another and boot them up again. Do a step-by-step check of system changes. Do a hardware update on the TV and replace the HDMI cables.

Why isn't the TV tuner on my DVD recorder working? I have a SAT dish.

Does the DVD recorder have a SAT receiver module? Is the recorder with the SAT module connected to the satellite dish?

Smart TV Troubleshooting

*CHF 84