Wifi Internet Troubleshooting

*CHF 104 / 60 Min.
* Maximum price estimate. The final price will be set with your Mila Friend.

Does your WLAN network have connection problems? We can help! Our Mila service partners handle troubleshooting so the internet will be up and running again.

Service information

  • Duration: 60 Minutes
  • Service provided by a Mila Friend.**
  • Error analysis and solution of the network problem.
  • Test and hand-over of the operational network.
  • Recommendations to avoid the same problem in the future.
**Mila Friends are technically skilled private and independently working persons who help people in their neighborhood with technical issues.


Open the item "Network" in settings. There you can activate "WLAN" and search for the WLAN network you'd like to connect to. Press "Connect" and enter the WLAN password when prompted. Then confirm the entry.

The IEEE standards for WLAN in the 2.4 GHz frequency range are called 802.11b (outdated) -g and -n.

Changing the location of your WLAN router can make a big difference. Switching from 5 GHz to 2.4 GHz can also improve the range. Another option is to set up a WLAN repeater.

Any device that works in the 2.4 or 5 GHz range can potentially interfere with your WLAN. Even Bluetooth (also operates in the 2.4 GHz range) and WLAN on the same frequency can cause interference.

Wifi Internet Troubleshooting
*CHF 104