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Check the HDMI cables and plugs. Is the "external screen" or something like it selected in the netbook settings? Have you selected the correct HDMI input on the smart TV?
Remove electricity from all connected devices; turning them off or leaving them on standby isn't enough. Pull the plug! Start the devices one after another and boot them up again. Do a step-by-step check of system changes. Do a hardware update on the TV and replace the HDMI cables.
Does the DVD recorder have a SAT receiver module? Is the recorder with the SAT module connected to the satellite dish?
Just a few clicks away:
1) Book service:
Book the needed support service and select date and time you want our trusted technician to come by for support. With our clear pricing, you're never surprised by the bill.
2) Quick pre-assessment before service is conducted:
Your technician will contact you by phone shortly after booking for a brief preliminary clarification. This will give you an overview of the procedure and clarify any open questions with your technician. After that, it's time for your technician to get to work.
In the meantime, you have access to your personal dashboard via your customer account, from where you can keep track of the service and manage everything.
3) Pay, evaluate & enjoy:
Once the job is done, confirm the payment and wave goodbye. Now it's time to sit back and enjoy your tech... enjoy your life.
Before the service takes place your Mila technician will call you to quickly evaluate if the issue or task can be resolved remotely. If the issue can not be resolved on the phone you still have the option of booking an on-site support. If you need some assistance with booking, contact our customer service team.