Wifi Internet Troubleshooting
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Facts & Figures
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- Journey of service technicians
- Full support from our customer service
- A preliminary assessment by phone shortly after
booking - Carefree Package – Insured for any damage up to CHF 2,000
Service information
- Error analysis and solution of the network problem.
- Test and hand-over of the operational network.
- Recommendations to avoid the same problem in the future.
Frequently Asked Questions
Open the item "Network" in settings. There you can activate "WLAN" and search for the WLAN network you'd like to connect to. Press "Connect" and enter the WLAN password when prompted. Then confirm the entry.
The IEEE standards for WLAN in the 2.4 GHz frequency range are called 802.11b (outdated) -g and -n.
Changing the location of your WLAN router can make a big difference. Switching from 5 GHz to 2.4 GHz can also improve the range. Another option is to set up a WLAN repeater.
Any device that works in the 2.4 or 5 GHz range can potentially interfere with your WLAN. Even Bluetooth (also operates in the 2.4 GHz range) and WLAN on the same frequency can cause interference.