How it works

Mila connects you quickly and easily with competent tech support on site or via remote.

Just a few steps to your goal



1) Book service

Choose the repair or tech service you need and the date and time you need it. Mila pairs you with the best tech expert for the job.


2) Get the problem solved

One of our technical experts will contact you by telephone for a preliminary assessment and will then visit you to solve the problem.


3) Pay, evaluate & enjoy

Once the job is completed, the last step is to pay, rate, enjoy your tech.

We take extra measures to ensure your safety

It is important to us that you feel completely comfortable during your service.

We work together with professional service technicians (Mila Pros) and technically experienced private individuals (Mila Friends).

Depending on their know-how our technicians are deployed specifically to corresponding services. All technicians are manually checked by us and have to pass various capability tests or certifications before they are allowed to carry out orders for Mila.

The developments in the world of technology are progressing rapidly. Our Mila Academy offers Mila service partners the opportunity to receive further training, so that they are always well trained for you.

If the «Mila Friend» booked via Mila should damage something during the installation in your home, our Mila installation protection insurance from AXA covers damages of up to CHF 2,000.

- Product Information Sheet and Insurance Certificate

- Insurance Conditions

- Notification of Loss

If you are not satisfied with the quality of the Mila service, our Mila customer service is there for you. As a customer, you only pay when the service has been completed to your satisfaction.

For every problem, the right technician

The technology can be of varying complexity. This is why Mila works with different types of service technicians:
Mila Friend
Mila Pro
Qualification
Technically oriented and qualified private individuals who work for Mila on a part-time basis.
Companies, qualified technicians, electricians or computer scientists.
Field of application
- Consulting & support
- Simple installations
- Consulting & support
- More complex services
Working hours
Mon - Sun: 07:00-22:00
- Mon - Fri: 08:00-18:00
- Sat 08:00-13:00
Price
Recommended pricing by Mila:
CHF 104 / 60 min.
Customer and Friend agree on the price.
Fixed prices.
Starting from CHF 165 / 60 min.
Liability
Liability insurance of technicians + Mila installation protection insurance.
Protection through Mila's business liability insurance and that of the companies.

Join our network

Are you interested in installing and fixing tech devices for us?

If you’re a tech expert, Mila is a great way to earn or supplement your income and set your own hours. We connect you to live orders in real-time. We also guarantee your payment and take care of your basic admin work. Join Mila now!

Learn more