Printer Troubleshooting

*CHF 104 / 60 Min.
* Maximum price estimate. The final price will be set with your Mila Friend.

Is your printer causing you problems? Book a Mila service partner so he can get the bottom of the error messages and fix them.

Service information

  • Duration: 60 Minutes
  • Service provided by a Mila Friend.**
  • Fix for Paper jams and error messages.
  • Connection errors to wifi / lan network solution.
  • Test and hand-over of the operational printer.
  • Recommendations to avoid the same problem in the future.
  • Note: Service does not include the repairment of equipment.
**Mila Friends are technically skilled private and independently working persons who help people in their neighborhood with technical issues.


The black colour cartridge is probably empty. Check the fill levels.

Remove the USB cable and plug it into another USB socket. You may have to remove "unknown" from the device manager. If that doesn't help, you should completely uninstall and reinstall the printer.

Check all cable connections. In addition, check whether the network and WLAN are working properly. Check the error messages on the printer and work through them. You can also completely uninstall and reinstall the printer once.

Printer Troubleshooting
*CHF 104