Your new smart device does not connect to the network or is hard to control? Mila now offers a remote support service. A qualified Mila Partner will walk you through the setup or troubleshooting of your device via a video call.
Mila offers help with setting up and troubleshooting of certain devices (TV, computer, laptop, phone, WIFI) via a phone call or video call. A qualified Mila partner will walk you through installation or troubleshooting steps. Mila partner can also arrange to access your device remotely to directly fix the issue or install/configure software.
When you book your remote service on mila.com we will initially offer a 15 minute package. Your Mila partner will assess how much time is required depending on the issue or setup you need help with and communicate with you on any changes to pricing and timing.
Before the service takes place your Mila partner will call you to quickly evaluate if the issue or task can be resolved remotely. If the issue can not be resolved on the phone you have an option of booking an on-site visit.