Activation with Internet & TV & Telephony Setup

CHF 239 / 90 min.
4.9 / 5

Payment only upon full satisfaction

Set date & time of your preference

Transparent and all-inclusive pricing

Facts & Figures

Duration:
90 Minutes (estimate)
Technician:
Mila Professional
Price:
CHF 239
Inclusive:
  • Journey of service technicians
  • Full support from our customer service
  • A preliminary assessment by phone shortly after
    booking
    ?

Service information

  • The arrival of the Mila Professional.
  • Preparation of the connection according to Swisscom's specifications.
  • Perform a connection test in the apartment/house and check whether the router is synchronized.
  • Setup of internet box.
  • ​​Setup of one email address on a computer.
  • ​Setup of one telephone.
  • Setup of Swisscom TV on one device plus short introduction.
  • ​​Check of all connections (home network).
  • The basic services do not include work such as wiring, drilling holes, moving telephone sockets, etc. However, the professional can do this for you as well. Any such work is billed at cost and is agreed with you on-site.

Please note:

As a customer, please coordinate access to the connection box in the building (e.g. organize the caretaker of the building). Please have details ready for your connection. These have been provided to you by Swisscom.

Learn more

If you move into a new home, your future Internet provider (e.g. Swisscom, Sunrise, Yallo, Green, Init7) may ask you to call in an electrician first to activate the line. This is necessary if the provider in your house is not yet activated.

Your Internet provider will inform you via phone or SMS if and when such activation is necessary.

If an electrician comes by, he needs access to the main distribution box in your house. The UP/UPK distribution box bears the letters T+T visibly on the housing. You can usually get further information or keys to it from your property caretaker or from your administration.

Take advantage of Mila's professional electrician network and have the connection carried out quickly and professionally. With our competent service, you will get access to your subscribed services as quickly as possible.

Just a few clicks away:

1) Book service:
Book the needed support service and select date and time you want our trusted technician to come by for support. With our clear pricing, you're never surprised by the bill.

2) Quick pre-assessment before service is conducted:
Your technician will contact you by phone shortly after booking for a brief preliminary clarification. This will give you an overview of the procedure and clarify any open questions with your technician. After that, it's time for your technician to get to work.
In the meantime, you have access to your personal dashboard via your customer account, from where you can keep track of the service and manage everything.

3) Pay, evaluate & enjoy:
Once the job is done, confirm the payment and wave goodbye. Now it's time to sit back and enjoy your tech... enjoy your life.

Learn more

Activation with Internet & TV & Telephony Setup
CHF 239