Widely ranged service portfolio
TV & Mounting
Wifi & Network
Computer & Tablet
Smart Home
Phone & Mobile
Audio & Sound
House & Garden
Light & Electricity
The Mila Effect
1. Boost Product Value
Refine and upgrade the value of your product by offering additional tech services.
2. Increase Conversion Rate
By offering assistance and support for those who are less confident with technology.
3. Enhance Product Excitement
Let our Mila technicians demonstrate the full potential of your product on-site.
4. Increase Your NPS Rating
By offering customer-centric and on-demand tech support.
5. Reduce Costs
Deliver qualified tech support by implementing our ready-to-use distribution and network service.
Collaboration as the heart of our mission
With Mila as a partner, we at Bosch Smart Home are able to offer the best installation service for every situation. Whether by professional technicians for electrical installations (Mila Professionals) or by talented and certified private individuals (Mila Friends) for the installation of battery-powered devices. The Pay-As-You-Grow business model is also highly attractive for Bosch Smart Home: Business opportunities and risks are fairly balanced
– Gabriel Wetzel, General Manager Bosch Smart Home, Partner since 2018
We benefit from 2'000 Mila Friends, to help us (Swisscom) expanding our field service force, and to offer our customers additional and personal service in real-time.
– Marc Werner, COO Swisscom, Partner since 2017 with more than 100'000 completed services
We have been working with Mila over the past year or so to develop end-user consultation and installation services in the UK with a view to expanding to Germany and beyond overtime. We have conducted trials in the UK with encouraging results, and as we scale our Lightwave PRO installation scheme we look forward to expanding our partnership with Mila. Of particular interest is enabling the installation to be bundled with hardware with B2C retail partners at the point of sale.
– Jason Elliott, CEO Lightwave, Partner since 2019
With Mila as a partner, we at Bosch Smart Home are able to offer the best installation service for every situation. Whether by professional technicians for electrical installations (Mila Professionals) or by talented and certified private individuals (Mila Friends) for the installation of battery-powered devices. The Pay-As-You-Grow business model is also highly attractive for Bosch Smart Home: Business opportunities and risks are fairly balanced
– Gabriel Wetzel, General Manager Bosch Smart Home, Partner since 2018
We benefit from 2'000 Mila Friends, to help us (Swisscom) expanding our field service force, and to offer our customers additional and personal service in real-time.
– Marc Werner, COO Swisscom, Partner since 2017 with more than 100'000 completed services
Integration Models
Full API Model
On your online shop and product details pages, the customer can easily add to the basket the relevant Mila service. The customer directly pays you, and you transfer back the money to Mila on a regular basis.
API / Not-Prepaid Model
That model differs from the payment process. While the user can still add the relevant service to the basket via your online shop, he will receive the payment instructions directly from Mila.
Prepaid/Voucher Model
The customer can purchase a voucher via your online shop or/and brick-and-mortar store. With the voucher code, the service can then be booked (by the client or you) on mila.com without additional charge.
Teaser Model
Redirect the user from your online shop or physical stores to mila.com with the help of banners, flyers, and other marketing material. The user or you then directly book the service via mila.com.
Contact us
1. How to ensure customers use the product correctly
2. How to leverage sales by creating upselling opportunities
3. How to guarantee a high-quality and affordable solution to customers
Get in touch with us