Windows Tablet Troubleshooting
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- Journey of service technicians
- Full support from our customer service
- A preliminary assessment by phone shortly after
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Service information
- Error analysis and solution of the problem.
- Test and hand-over of the operational device.
- Recommendations to avoid the same problem in the future.
Frequently Asked Questions
You can adjust the screen brightness of your Windows tablet in the "Settings" > "Brightness and color" uncheck the box "Change the brightness automatically when lighting changes".
First of all make sure no additional output devices are attached. In "Settings" > "Sound" you can select the correct output device and press the "Troubleshoot" button below the master volume dial.
Press and hold the power button until the device switches off. This usually takes 10 seconds, after that you can release the power button. Press it again to turn the tablet on. If the tablet boots to the "Choose an option screen" you can select "Troubleshoot" > "Advanced Options" > "Startup Repair", if this fails you can try "System Restore" instead, which you can also find under "Advanced Options".