PC & Phone Remote Support

15 EUR *
15 Min.
* Maximum price estimate. The final price will be set with your Mila Friend.

Do you need help with device installation, updates or error messages? Mila now offers a remote support service. A qualified Mila Partner will walk you through the setup or troubleshooting of your device via phone call, video call or, if needed, remote access.


Service information

  • Duration: 15 Minutes
  • Service provided by a Mila Friend.**
  • Individual help for your PC / laptop / tablet / phone via phone call, video call or remote access.
  • Installation, troubleshooting or general help.
  • This service includes up to 15min remote support.
  • Each extra 15 minutes will be charged additionally (EUR 10.-*/15 min).
**Mila Friends are technically skilled private and independently working persons who help people in their neighborhood with technical issues.

FAQ

Mila offers help with setting up and troubleshooting of certain devices (TV, computer, laptop, phone, WIFI) via a phone call or video call. A qualified Mila partner will walk you through installation or troubleshooting steps. Mila partner can also arrange to access your device remotely to directly fix the issue or install/configure software.

When you book your remote service on mila.com we will initially offer a 15 minute package. Your Mila partner will assess how much time is required depending on the issue or setup you need help with and communicate with you on any changes to pricing and timing.

Before the service takes place your Mila partner will call you to quickly evaluate if the issue or task can be resolved remotely. If the issue can not be resolved on the phone you have an option of booking an on-site visit.

PC & Phone Remote Support
15 EUR *