Become a Mila Technician

Improve your income and continue to expand your business – becoming part of the Mila network will help.

Secure Mila benefits

With Mila, you can further increase your turnover. Take advantage of free time slots, even at short notice! We offer hundreds of service jobs every day, which you can accept depending on your capacity. You decide how much you want to earn.

We continuously offer you jobs from your area. However, it is you who chooses which job you would like to accept. You can also see in the offered status how much you earn.

Mila supports you in the development of your business. You can view and accept the jobs offered to you via your Mila app or in FSM Light. In the partner portal, you can see all your completed orders, including customer ratings. And in the Mila Academy you can continuously expand your skills.

You take care of first-class service delivery and Mila takes care of all the administration and billing. Payment to you is made monthly. Thanks to our network, you also benefit from exclusive partnerships and exciting discounts.

Three partner types to choose from

Mila Friend

Are you a tech enthusiast with some spare time? For you, Mila is a flexible way to earn money, while being your own boss.

  • Technical know-how

  • Good with people

  • Time for sideline jobs

  • Pass the Mila-Skills-Test to ensure, your training is up to date

  • Laptop, smartphone with Mila Partner app installed

Mila Pro

Already working as a professional service technician for your own business? Sign up with Mila and grow your business with additional orders.

  • Provide official certificates of your professional education

  • Good with people

  • Registered as a business or proof of independence

  • Pass the Mila skill test to ensure your training is up-to-date

  • Smartphone with Mila partner app installed

Dispatcher

As a dispatcher, you are responsible for planning and assigning service orders for several technicians in your company (Dispatcher FSM Light Guideline). Sign up with Mila and grow your business with additional orders. 

  • Provide official certificates of your professional education

  • Good with people

  • Registered as a business

  • Pass the Mila-Skills-Test to ensure, your training is up to date

  • Laptop, smartphone with Mila Partner app installed

Stay at the forefront and install the latest market trends

Support not only Mila customers but also those of our top brands and retailers - here is just a small selection.

And it's as simple as this



1) Accept service order

Our customers book various types of technical services via mila.com - we forward these to our technicians. When the order is accepted, all information about the order and the customer is displayed in the app or in FSM light.


2) Scheduling jobs

Most jobs are booked a few days in advance. Since we pass the jobs on to the Mila technicians directly after booking, you have enough time to plan your workload. You can also accept short-notice jobs to fill open time slots or run an extra job on the way back.


3) Automated payment

Payment for your completed service orders is always made monthly to the bank account you specify. There are no obligations regarding the number of services performed.

Frequently Asked Questions

The most popular services are different for our Mila Friends and Mila Pros/Dispatchers. Here are the top 3 from the last six months.

For Mila Friend: TV Box Setup / Wifi Router Setup / Security Camera Installation.

For Mila Pro/Dispatcher: UP Activation / TV Box Setup / Smart TV Wall Mounting.

The payout depends on the service package, your role, and the time spent completing this service. To give you an idea:

  • For a standard service package, a Mila friend can earn between 42 € / 60 min and 42 € / 60 min

  • A Mila Pro/Dispatcher earns between 99 € / 60 min and 109 € / 60 min.

For Friends in Germany and the UK, you must have liability insurance.

For our Mila Pros/Dispatchers, damages must be covered by your company insurance.

For most of our services, we provide you with free training explaining how to install the device. You can access that training at any time on our Mila Academy, or directly via the Mila App.

In the case where the installation cannot be completed, we offer the possibility to redistribute the service to another technician, who will execute it as soon as possible.

Overall, at any time you have a question or encounter a problem at the client home, our support team is here to assist you.

Still open questions?

Find answers to your questions in the Mila Help Centre or contact us directly - we'll be happy to help!