How it works

At Mila, we think finding friendly, quality tech help should be easy. How easy? Here’s how Mila solves your tech challenge in 3 easy steps.

Just a few steps to your goal



1) Book service

Choose and book the service you need on the day and time you want it. Mila matches you with the best technician at an agreed-upon price for the job.



2) Get the problem solved

Your friendly Mila tech partner carries out the service you’ve chosen, at your place or remotely by phone or video call.



3) Pay, evaluate & enjoy

Once the job is done to your full satisfaction, pay and rate your Mila Tech Partner.

We take extra measures to ensure your safety

It is important to us that you feel completely comfortable during your service.

We work together with professional service technicians (Mila Pros) and technically experienced private individuals (Mila Friends).

Depending on their konw-how our technicians are deployed specifically to corresponding services. All technicians are manually checked by us and have to pass various capability tests before they are allowed to carry out orders for Mila.

The developments in the world of technology are progressing rapidly. Our Mila Academy offers Mila service partners the opportunity to receive further training, so that they are always well trained for you.

If you are not satisfied with the quality of the Mila service, our Mila customer service is there for you. As a customer, you only pay when the service has been completed to your satisfaction.

For every problem, the right technician

The technology can be of varying complexity. This is why Mila works with different types of service technicians:
Mila Friend
Mila Pro
Qualification
Technically oriented and qualified private individuals who work for Mila on a part-time basis.
Companies, qualified technicians, electricians or computer scientists.
Field of application
- Consulting & support
- Simple installations
- Consulting & support
- More complex services
Working hours
Mon - Sun: 07:00-22:00
- Mon - Fri: 08:00-18:00
- Sat: 08:00-13:00
Price
Recommended pricing by Mila:
45£ / 60 min.
Customer and technician agree on final price.
Fixed prices.
Starting from 99£ / 60 min.
Liability
Insured by liability insurance of the technician
Protection through Mila’s business liability insurance and that of the companies

Join our network

Are you interested in installing and fixing tech devices for us?

If you’re a tech expert, Mila is a great way to earn or supplement your income and set your own hours. We connect you to live orders in real-time. We also guarantee your payment and take care of your basic admin work. Join Mila now!

Contact customer support