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Here are your Vodafone Service Friends

Neighborly help with TVs, mobile devices,
networks and the Internet

EasyBox installation for 29 €

Here are your Vodafone Service Friends

Neighborly help with TVs, mobile devices,
networks and the Internet

EasyBox installation for 29 €

Here are your Vodafone Service Friends

Neighborly help with TVs, mobile devices,
networks and the Internet

Which service do you want?

With the first installation Troubleshooting

Only this last selection

Vodafone TV Center Classic TV I don't know

Only this last selection

Windows Apple I don't know

Only this last selection

EasyBox Fritz!Box Other Router

Only this last selection

Vodafone TV center Classic TV

Only this last selection

Windows Apple

Only this last selection

Easy Box Fritz!Box Other Router

Here are the right service packages for you:

EasyBox and Vodafone TV installation

  • Installation of EasyBox (router)
  • Configuration of internet access for end devices (PC, notebook, smartphone, TV)
  • Set up My Vodafone log-in
  • Set up Vodafone TV Center
  • Set up landline telephone (IP) (if ordered)

starts at 39 EUR **

Fritz!Box and Vodafone TV installation

  • Installation of Fritz!Box (router)
  • Configuration of internet access for end devices (PC, notebook, smartphone, TV)
  • Set up My Vodafone log-in
  • Set up Vodafone TV center
  • Set up landline telephone (IP) (if ordered)

starts at 39 EUR **

Here are the right service packages for you:

Installation and station sorting

  • Unpacking and connection to aerial and power supply
  • Assembly of stand and cabling
  • Automatic station search
  • Connection to network (if available)
  • Sort order of stations (max. 30 stations)
  • Connection to additional devices in the home network
  • Explanation (max. 10 min.)

starts at 39 EUR **

Here are the right service packages for you:

Set up TV (60 min. package)

  • Arrival and departure of Vodafone Service Friends
  • Setting up your TV on-site up to 60 min. service duration
Additional time for the installation can be booked directly on-site with the help of your Friend.

starts at 39 EUR **

Here are the right service packages for you:

Set up basic installation with Office

  • Install and update
  • Installation of operating system
  • Activate virus protection (free program)
  • Installation of standard programs (Adobe Reader)
  • Installation of Microsoft Office
  • Short introduction (max. 10 min.)
The cost of chargeable programs / software, the customer pays itself .

starts at 39 EUR **

Integration of home network (WLAN, print, monitor

  • Connection to internet/set up WLAN
  • Connection of a printer
  • Connection of external monitors

starts at 39 EUR **

Transfer data

  • Transfer all programs from the old to the new computer (software must be compatible with the new computer)
  • Transfer of data (e.g. documents, photos, music) to the new computer.

starts at 59 EUR **

Save data

  • Recreate data and settings
  • Save data on device or external storage platform
Customer pays the costs for an external storage platform

starts at 59 EUR **

Premium installation with data transfer

  • Install and update
  • Installation of operating system
  • Installation of a virus protection program (Microsoft Defender, Avira or a free alternative)
  • Installation of the standard programs (Adobe Reader)
  • Installation of Microsoft Office (if available)
  • Set up of e-mail program (Outlook)
  • Transfer of photos and videos
  • Connection to the internet/WLAN, printer and external monitors
  • short introduction (approx. 10 min.)
The cost of chargeable programs / software, the customer pays itself .

starts at 99 EUR **

Here are the right service packages for you:

Set up basic installation

  • Install and update
  • Installation of operating system
  • Activate virus protection (free program)
  • Installation of standard programs (Adobe Reader)
  • Installation of Microsoft Office (if existed)
  • Short introduction (max. 10 min.)
The cost of chargeable programs / software, the customer pays itself .

starts at 39 EUR **

Integration of home network (WLAN, print, monitor

  • Connection to internet/set up WLAN
  • Connection of a printer
  • Connection of external monitors

starts at 39 EUR **

Transfer data

  • Transfer all programs from the old to the new computer (software must be compatible with the new computer)
  • Transfer of data (e.g. documents, photos, music) to the new computer (up to 1 terrabyte/1,000 gigabytes).

starts at 59 EUR **

Save data

  • Recreate data and settings
  • Save data on device or external storage platform
Customer pays the costs for an external storage platform

starts at 59 EUR **

Premium installation with data transfer

  • Install and update
  • Installation of operating system
  • Installation of the standard programs (Adobe Reader)
  • Installation of Microsoft Office (if available)
  • Set up of e-mail program (Outlook)
  • Transfer of photos and videos
  • Connection to the internet/WLAN, printer and external monitors
  • short introduction (approx. 10 min.)
The cost of chargeable programs / software, the customer pays itself .

starts at 99 EUR **

Here are the right service packages for you:

Set up computer (60 min package)

  • Arrival and departure of Vodafone Service Friends
  • Setting up computer on-site up to 60 min. service duration
Additional time for the installation can be booked directly on site with the Friend.

starts at 39 EUR **

Here are the right service packages for you:

EasyBox installation (internet, telephone)

  • Installation of EasyBox (router)
  • Configuration of internet access for end devices (PC, notebook, smartphone, TV)
  • Set up MyVodafone log-in
  • Set up landline telephone (IP) - if ordered

starts at 39 EUR **

Here are the right service packages for you:

Fritz!Box installation (internet, telephone)

  • Installation of Fritz!Box (router)
  • Configuration of internet access for end devices (PC, notebook, smartphone, TV)
  • Set up My Vodafone log-in
  • Set up landline telephone (IP) - if ordered

starts at 39 EUR **

Here are the right service packages for you:

Set up internet (set up router)

  • Installation of internet box/router
  • Configuration of internet access for end devices

starts at 39 EUR **

Here are the right service packages for you:

Set-up iPhone/iPad

  • Create an account (if you don’t already have one)
  • Transfer your contacts and data (photos, videos, etc.)
  • Unlock your SIM PIN/PUK code
  • iCloud-Restore
  • iCloud-Backup
  • Set up and connect to WiFi
  • Set up and synchronise your e-mail account
  • Set up My Vodafone App & login

starts at 39 EUR **

Here are the right service packages for you:

Set up Android phone/tablet

  • Start up device (gen. set-up and settings)
  • Set up and distribute WLAN
  • Transfer of contacts - Transfer data (transfer photos, music, notes etc.)
  • Set up and synchronise e-mail and calendar (max. 2 accounts)
  • Set up My Vodafone App

starts at 39 EUR **

Here are the right service packages for you:

Set up Windows phone/tablet

  • Create an account (if you don’t already have one)
  • Transfer your contacts and data (photos, videos, etc.)
  • Unlock your SIM PIN/PUK code
  • Set up and connect to WiFi
  • Set up and synchronise your e-mail account
  • Set up My Vodafone App

starts at 39 EUR **

Here are the right service packages for you:

Vodafone TV troubleshooting (60 min. package)

  • Arrival and departure of Vodafone Service Friends
  • Error analysis and error resolution for Vodafone TV Center on-site up to 60 min. service duration
  • Recommendation to avoid breakdowns
  • Testing and hand-over of operationally ready devices

starts at 39 EUR **

Here are the right service packages for you:

TV troubleshooting (60 min package)

  • Arrival and departure of Vodafone Service Friends
  • Error analysis and error resolution for television on-site up to 60 min. service duration
  • Recommendation to avoid breakdowns -Testing and hand-over of operationally ready devices

starts at 39 EUR **

Here are the right service packages for you:

Windows computer troubleshooting (60 min. package)

  • Arrival and departure of Vodafone Service Friends
  • Error analysis and error resolution for your Windows computer on-site up to 60 min. service duration
  • Recommendation to avoid breakdowns
  • Testing and hand-over of operationally ready devices

starts at 39 EUR **

Here are the right service packages for you:

Apple computer troubleshooting (60 min. package)

  • Arrival and departure of Vodafone Service Friends
  • Error analysis and error resolution for your Apple computer on-site up to 60 min. service duration • Recommendation to avoid breakdowns
  • Testing and hand-over of operationally ready devices

starts at 39 EUR **

Here are the right service packages for you:

Troubleshooting iPhone/iPad (60 min. package)

  • Arrival and departure of Vodafone Service Friends
  • Error analysis and error resolution for your iPhone/iPad on-site up to 60 min. service duration
  • Recommendation to avoid breakdowns
  • Testing and hand-over of operationally ready devices

starts at 39 EUR **

Here are the right service packages for you:

Troubleshooting smartphone/tablet (60 min.package)

  • Arrival and departure of Vodafone Service Friends
  • Error analysis and error resolution for your Android smartphone/tablet on-site up to 60 min. service duration
  • Recommendation to avoid breakdowns
  • Testing and hand-over of operationally ready devices

starts at 39 EUR **

Here are the right service packages for you:

Troubleshooting smartphone/tablet (60 min.package)

  • Arrival and departure of Vodafone Service Friends
  • Error analysis and error resolution for your Windows smartphone/tablet on-site up to 60 min. service duration
  • Recommendation to avoid breakdowns
  • Testing and hand-over of operationally ready devices

starts at 39 EUR **

Here are the right service packages for you:

EasyBox error resolution (60 min. package)

  • Arrival and departure of Vodafone Service Friends
  • Error analysis and error resolution for internet/network on-site up to 60 min. service duration
  • Recommendation to avoid breakdowns
  • Testing and hand-over of operationally ready devices

starts at 39 EUR **

Here are the right service packages for you:

Fritz!Box error resolution (60 min. package)

  • Arrival and departure of Vodafone Service Friends
  • Error analysis and error resolution for internet/network on-site up to 60 min. service duration
  • Recommendation to avoid breakdowns
  • Testing and hand-over of operationally ready devices

starts at 39 EUR **

Here are the right service packages for you:

Internet error resolution (60 min. package)

  • Arrival and departure of Vodafone Service Friend
  • Error analysis and error resolution for internet/network on-site up to 60 min. service duration
  • Recommendation to avoid breakdowns
  • Testing and hand-over of operationally ready devices

starts at 39 EUR **

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** All prices are recommended retail prices (RRP) including GST. The final price can be negotiated
between the customer and the service provider.


 

** All prices are recommended retail prices (RRP) including GST. The final price can be negotiated
between the customer and the service provider.


 

** All prices are recommended retail prices (RRP) including GST. The final price can be negotiated
between the customer and the service provider.


 

** All prices are recommended retail prices (RRP) including GST. The final price can be negotiated
between the customer and the service provider.


 

** All prices are recommended retail prices (RRP) including GST. The final price can be negotiated
between the customer and the service provider.


 

** All prices are recommended retail prices (RRP) including GST. The final price can be negotiated
between the customer and the service provider.


 

** All prices are recommended retail prices (RRP) including GST. The final price can be negotiated
between the customer and the service provider.


 

** All prices are recommended retail prices (RRP) including GST. The final price can be negotiated
between the customer and the service provider.


 

** All prices are recommended retail prices (RRP) including GST. The final price can be negotiated
between the customer and the service provider.


 

** All prices are recommended retail prices (RRP) including GST. The final price can be negotiated
between the customer and the service provider.


 

** All prices are recommended retail prices (RRP) including GST. The final price can be negotiated
between the customer and the service provider.


 

** All prices are recommended retail prices (RRP) including GST. The final price can be negotiated
between the customer and the service provider.


 

** All prices are recommended retail prices (RRP) including GST. The final price can be negotiated
between the customer and the service provider.


 

** All prices are recommended retail prices (RRP) including GST. The final price can be negotiated
between the customer and the service provider.


 

** All prices are recommended retail prices (RRP) including GST. The final price can be negotiated
between the customer and the service provider.


 

** All prices are recommended retail prices (RRP) including GST. The final price can be negotiated
between the customer and the service provider.


 

** All prices are recommended retail prices (RRP) including GST. The final price can be negotiated
between the customer and the service provider.


 

** All prices are recommended retail prices (RRP) including GST. The final price can be negotiated
between the customer and the service provider.


 

** All prices are recommended retail prices (RRP) including GST. The final price can be negotiated
between the customer and the service provider.


 

** All prices are recommended retail prices (RRP) including GST. The final price can be negotiated
between the customer and the service provider.


 

** All prices are recommended retail prices (RRP) including GST. The final price can be negotiated
between the customer and the service provider.


 

** All prices are recommended retail prices (RRP) including GST. The final price can be negotiated
between the customer and the service provider.


 

* required fields

** All prices are recommended retail prices (RRP) including GST. The final price can be negotiated
between the customer and the service provider.


Want to be a Vodafone Service Friend?

Become a Vodafone Service Friend now and help your neighbors with their technical issues.

Become a Service Friend

More information?

Contact us if you want to learn more about Vodafone Service Friends. You can reach us via e-mail [email protected]

That makes you a Vodafone Service Friend:

  • You are savvy when it comes to questions regarding telecommunication and IT.
  • You would like to use your spare time to support people in your neighborhood
  • You are of age.
  • You are a Vodafone customer.
  • You offer a service that is independent from Vodafone.

Vodafone Customer Forum